Resident Relations
We're not qualified to give you legal advice. If you need legal help for a particular problem you're having, we encourage you to check with an attorney or look for legal resources in your area that can assist you.
For assistance, you may call the:
t Housing Crisis Center / Dallas Tenant's Association at 214-828-4244
tTexas Tenant's Union at 214-823-2733.
For more information on Texas law and the rights and responsibilities of renters, visit the Texas Apartment Association Web site at www.taa.org
Also, read an "Overview of Tenant's Rights" provided by the Texas Attorney General's Office.
You may complete the Resident Complaint Form on this site and submit it. Your completed form will be forwarded to the appropriate management company, provided they are a member of AAGD. The management company will then contact you directly in resolving the problem.
If you haven't leased an apartment in Texas, the Texas Apartment Association's Renting 101 is a great crash course in what renters can expect.
Debunking the myths about renting
Through education, communication, and legislation, the AAGD provides resources to rental housing owners and operators that assists them in developing and maintaining quality rental housing.
In partnership with the Texas Apartment Association (TAA) and the National Apartment Association, AAGD communicates regularly with our members about changes in city ordinances and requirements; state laws and regulations; and federal statutes and rules that govern rental property.
In most instances, resident and landlord disputes are based on provisions contained within a lease agreement. AAGD member properties use the TAA Lease. You are encouraged to carefully read, understand, and maintain a copy of your TAA lease. Give special attention to lease paragraphs regarding lease term, rent amount, rent due dates, non-renewal notice, deposits, and maintenance requests.
If you have a problem with your landlord, you are encouraged to first contact them and attempt to resolve the situation.
