Empowering Your Team: Unlocking the "Why" Behind the Numbers

Instructed by:
Anita Hord, CAM, HCCP, NAAEI Faculty, Executive VP, Luma Residential
Antoinette Williams, CAM, CAPS, NAAEI Faculty, VP of Operations, Luma Residential

Recommended for:
Regional Managers & Property Managers

NAAEI CEC Eligible:
3 CECs

Class Description:
Every team member plays an important role in the financial operations of your community.  By working to build a financially literate team you will  increase engagement, improve decision-making, and foster a stronger sense of ownership in achieving organizational goals.  Join Anita Hord and Antoinette Williams as they help you to more effectively communicate financial information to your teams.

In this class you will learn:

• The benefits of financial transparency for teams and organizations
• How to explain standard financial terms in a clear and concise way
• Strategies for effectively communicating the financial "why" of each role within your team

About the Instructor:
Anita Hord, CAM, HCCP, NAAEI Faculty, Executive Vice President, LUMA Residential

Anita Hord has been in the multi-family industry for over 35 years, starting her career in Denton while attending the University of North Texas.  She is currently the Executive Vice President for LUMA Residential here in Dallas.  Anita has a passion for elevating and developing top talent through mentoring and training.  In 2018 Anita became a NAAEI Faculty member and has taught classes on Leadership, Team Building, Fair Housing, CAM, and is a certified instructor of True Colors®.  She is the recipient of several awards, including the prestigious AATC Lone Star Award for Supervisor of the Year, was the AATC Member of the Year in 2014, and in 2018, she was honored to be inducted as a member of the AAGD Legends of Education.  Anita holds the NCCP designation from the Housing Credit College, CAM from the National Apartment Association, is a graduate of the AATC and AAGD Leadership Lyceum programs, and has previously served on the Board of Directors for both AATC and AAGD.

About The Instructor: 
Antoinette Williams, CAM, CAPS, NAAEI Faculty VP of Operations, LUMA Residential 

Antoinette Williams' multifamily career began over 14 years ago as a leasing professional.  With grit and tenacity, Antoinette has moved up within the industry and is now as the Vice President of Operations for LUMA Residential.  Mrs. William's dedication to the advancement of the Multifamily Industry is evidenced in her volunteer leadership with the Apartment Association of Greater Dallas, where she serves on the Education & Career Development Committee and is an active Board Member.  A CAM & CAPS designee and NAAEI Advanced Facilitator, Antoinette strives to educate, motivate and inspire the next generation of leaders within the industry.  

Registration Information and Policy: 
All employees of AAGD Member Companies can create a login to gain access to member benefits. To learn how to create a member login, click here.

You must be logged into your individual account to unlock Member or Apartment Academy rates and the invoice payment option. Non-members will receive the non-member rate and be required to submit immediate payment with a credit card.

Confirmation e-mails will be sent when registration is completed, but are not guaranteed to be sent due to incorrect emails, security filters, etc.

By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos and other media concerning the event, without compensation to you.

Cancellation Policy: 
All cancellations must be submitted in writing to the AAGD Education Department at least 24 hours prior to class. Written confirmation from the Education Department will be sent via e-mail.  Substitutions are allowed, but ALL NO SHOWS WILL BE BILLED WITHOUT EXCEPTION. By registering for this program, you agree that you have read and understood the cancellation policy.