Credential Courses & Information


Credentials of the National Apartment Association Education Institute (NAAEI) are the premier offerings for multifamily housing professionals. These valuable courses increase your knowledge, demonstrate your commitment to the industry and display the importance of developing your career. All Credential programs are a recognized and respected mark of excellence throughout the industry.

AAGD has proudly offered Credential courses for over 30 years. We currently offers our members the NALP, CAM, CAS, CAPS and CAMT twice per year.

Upcoming Credential Programs at AAGD:

JAN 25: (iROP) Independent Rental Owner Professional

FEB 20: (CAMT) Certified Apartment Maintenance Technician

MAR 21: (CAPS) Certified Apartment Portfolio Supervisor

APR 09: (NALP) National Apartment Leasing Professional

JUN 05: (CAM) Certified Apartment Manager

JUN 05: (CAS) Certified Apartment Supplier



Beginning in January 2019, Only eBooks will be included in the cost of all credential programs except CAMT & IROP, which will continue to include the print version only. For all other programs, students will be able to purchase print versions at their own expense from the NAA website. 


Beginning in January 2019, the CAM and CAPS exams will transition from two-part to one-part exams.  The key change will be the possibility of passing only one part of the exam. As of January 7, 2019, only one pass or fail score will be given.  If a candidate fails the exam, he or she will be required to retake the entire exam.

The following aspects of the exam will remain the same: the number of questions on each test will not change, nor will the amount of time (four hours) allowed for each exam.  You will not notice any difference during the administration of the exam. 

As a candidate for the CAM or CAPS credential, you have a few options:

  • If you would like to complete the current two-part exam, you must do so by January 2, 2019.  If you fail one or both parts, you must retake by January 2.  If you retake after that date, you will be required to retake the entire exam.
  • If you would like to wait until the exam transitions to a one-part exam, do nothing now.  On January 7, 2019, the Castle scheduling site will reopen, and you will be able to schedule your one-part exam based on your availability.
  • If you have already passed one part of the exam but need to retake another part, please do so by January 2, 2019.  If you wait until after that date, you will be required to retake the entire exam, not just the part that you failed. The current retake fees are $80 for one part and $100 for both parts.  After January 7, the retake fee will be $100.

A big change that affects the administration of all exams except CAMT & IROP is Live online proctoring (LOP), previously available only to CAPS candidates, will be available to CAM, CAS, & NALP candidates.  If you prefer to test at home or in your office rather than at a testing site, you may do so via LOP.  LOP requires a webcam and audio capability for your computer, and must be scheduled four (4) days in advance according to proctor availability.  The same Castle scheduling site is used to schedule your exam at an affiliate site, at a Castle testing site (through January 2), or via remote proctoring. After January 2, 2019, exams will no longer be offered at Castle testing sites. More information about LOP can be found on our website here.

Please note that currently NAA is ONLY scheduling exams for 2018. The scheduling for 2019 will open on January 7th.  January 3-6, 2019 will be blackout dates.  No testing for any credential will be available during this four-day period.



Great News! You can now earn your CAM and NALP credentials online! It is simple and you can take the classes anywhere and anytime you have internet access. The online option is the same vital and interesting course content it is just on demand at your convenience. It is easy to get started just visit the NAA website link below and you can register and pay online.

NAA Education Website

An NAA login and password will be required to access the registration portion. Make sure you put AAGD down as your affiliate so we will receive your records for our files.

Independent Rental Owner Professional (IROP)

The Independent Rental Owner Professional (IROP) credential program is offered to the rental owner who manages their personally-held multifamily property or properties. The independent rental owner serves several roles in property management, public relations specialist, administrator, chief financial officer, marketing director and operations manager. Independent rental owners who take the IROP course will learn the many business practices of professional property managers and can now earn the IROP designation after completing the course of study and passing the online exam. With the help of other independent rental owners who devoted their time and expertise to this program, you will receive an "insider's view" of property ownership and management practices.

Learn more about the IROP Credential

Learn more about the IROP exam


Specialist in Housing Credit Management (SHCM)

As experienced affordable housing management professionals know, the LIHTC program is the primary production tool for creating new affordable housing properties across every state in the country, and it is also the most important tool for rehabilitating and preserving the nation's existing stock of aging affordable housing. To maximize their careers, management professionals in the affordable housing industry must be able to demonstrate their experience and expertise in mastering the complex requirements of the LIHTC program. Earning your SHCM enables you to do just that. The SHCM® is offered in association with the NAA, the National Affordable Housing Management Association (NAHMA) and LeadingAge (formerly American Association of Homes and Services for the Aging).  

For the most up-to-date information on obtaining your SHCM®, visit the Specialist in Housing Credit Management® information page on


Credential for Green Property Management (CGPM)

The NAA Education Institute (NAAEI) and the National Affordable Housing Management Association (NAHMA) offer the Credential for Green Property Management (CGPM) to onsite managers, maintenance staff and supervisors of frontline staff based on green building principles and best practices, and HUD Office of Recapitalization (RECAP) – established guidelines, with training offered by OAHP-recognized trainers.

Learn more about the Credential for Green Property Management

CAS Supplier Success

The Supplier Success course is designed to offer an overview of the apartment industry and recommends ways that suppliers can maximize partnerships with apartment owners, apartment management companies and apartment association members.  It was written by successful apartment industry suppliers with years of professional experience. This full-day program is a component of the Certified Apartment Supplier (CAS) credential and can also be offered as a stand-alone course. Supplier Success is offered by local apartment associations in-class and by NAAEI via webinar.

Learn more about Supplier Sucess