10:45 AM
Why Did I Choose This Career? Renewing Your Passion for Multifamily
with IGNITER Charlotte Pisciotta
Session Description:
We all forget sometimes how and why we chose residential property management as a career. Residents raising their voices, hundreds of email leads in your inbox, phones ringing off the hook, and reports piling up. It's easy to lose sight of the why when you have so many "right nows" that require your attention. Remembering that it's not about the sticks and bricks, but the heart and home will help you prioritize your to-dos, provide service with a smile, and create that customer experience that will shine through.
During this session attendees will learn:
- Practical, easy-to-implement ideas to help you find your passion again
Sponsored By:
MEET THE IGNITER:
Charlotte Pisciotta
Founder, Training with Charlotte
Charlotte Pisciotta’s 20+ year career has spanned from a National Director of Sales and Marketing to VP of Full House Marketing, and now as the Membership & Marketing Director for the Detroit Metropolitan Apartment Association. From rolling up her sleeves at her student communities, to successfully rolling out new software to a portfolio of over 10,000 units, Charlotte meets challenges head-on with a smile. It’s this expertise and knowledge that she brings to every training that creates a unique experience for audiences. She is a Past President of two Michigan NAA affiliates and currently serves on the NAA Apartmentalize Committee. Charlotte presents programs for associations and management companies, is faculty of NAA’s Education Institute and holds a certification in Creative Training Techniques.