How to Calm Others & Keep Your Cool - Live Webinar
INSTRUCTED BY
Anne Sadovsky, CAM, CAPS, NAAEI Faculty, Professional Speaker
RECOMMENDED FOR
All Professionals
ABOUT THE PROGRAM
Eligible for 3 CEC
Most of the time, YOU can be personally instrumental in cooling off hot situations. In this webinar, you will learn words that sooth, heal, and calm upset people. Conversely, you’ll also learn words and phrases that add fuel to the fire! So you’ll know what words NOT to use. Discover how to recognize the physical responses signaling that you need to call a time out, think things through, and BREATHE.
In this class you will learn:
- To build a vocabulary bank of healing, soothing, and calming words
- How to 'put out fires' when others are confrontational
- How to use your body language, facial expression and words to calm the other person
AAGD's own celebrity, Anne has been active in many apartment associations at national and state levels for five decades and is based in Dallas. She has been honored with Legends Awards from Multifamily Pro and the Apartment Association of Greater Dallas and is a former V P with Lincoln Property Company. She began her speaking and consulting career in 1981.
Anne is a popular guest on radio and TV talk shows, is an editor and writer for many publications and is often quoted in articles about the development of people skills. She is a co-author of the book “Mission Possible” with Brian Tracy and Stephen Covey. She is an expert on Fair Housing and is a favorite speaker on developing people skills, the like-ability factor, sales and leasing, customer retention and service, and more. Anne’s success story has been featured in Money Magazine, Ladies Home Journal, and Texas Business. Mirabella Magazine named her one of the 1,000 women of the 90s.
All employees of AAGD Member Companies can create a login to gain access to member benefits. To learn how to create a member login, click here.
You must be logged into your individual account to unlock Member or Apartment Academy rates and the invoice payment option. Non-members will receive the non-member rate and be required to submit immediate payment with a credit card.
Confirmation e-mails will be sent when registration is completed, but are not guaranteed to be sent due to incorrect emails, security filters, etc.
By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos and other media concerning the event, without compensation to you.
Cancellation Policy:
All cancellations must be submitted in writing to the AAGD Education Department at least 24 hours prior to class. Written confirmation from the Education Department will be sent via e-mail. Substitutions are allowed, but ALL NO SHOWS WILL BE BILLED WITHOUT EXCEPTION. By registering for this program, you agree that you have read and understood the cancellation policy.
Program Pricing:
Apartment Academy $89.00
Member $99.00
Non-Member $119.00
Contact Us:
For questions or more information, e-mail education@aagdallas.com or call us at (972) 385-9091.