You Bet Your Assets - Apartment Association of Greater Dallas

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Tuesday, April 8, 2025

9:30 AM - 11:30 AM (CDT)

* Registration open until 4/8/25 at 8:00 AM (CST)

Category: Hot Topic

INSTRUCTED BY

Victoria Coward, CPM, NAAEI Faculty, Sr. Director Education & Enterprise Sales, PetScreening

RECOMMENDED FOR

On-Site Teams

ABOUT THE PROGRAM

Eligible for 3 CEC

Service animal or support animal? HUD or DOJ? FHA or ADA? Understanding the differences is crucial for compliance and effective property management.
In this session, Victoria Cowart, CPM, NAAEI Faculty will provide a comprehensive overview of assistance animals and accommodation requests, covering everything from the foundational basics to the key takeaways from the 2020 HUD Assistance Animal Notice.

Designed for both on-site teams and regional managers, this session addresses one of HUD's most frequently cited complaint topics, equipping attendees with the knowledge to navigate these issues confidently and effectively. Don’t miss this opportunity to enhance your expertise in a high-impact area!

This program will provide you with:

An understanding of the differences between HUD, DOJ, FHA, and ADA for assistance animal guidelines
Knowledge of what is considered a pet vs. a support animal vs. a service animal
Best practices for reviewing reasonable accommodation requests

ABOUT VICTORIA COWART, CPM, NAAEI FACULTY

Victoria Cowart, CPM, NAAEI Faculty, is the senior director of education and enterprise sales for PetScreening. Previously, she was a direct property management industry member with extensive experience providing management and oversight for a mix of portfolios, including apartment communities, manufactured housing communities, and HOAs.

Cowart helped launch the Charleston Apartment Association, served as its president, and then became the president of the South Carolina Apartment Association and an NAA regional vice president. She has chaired four NAA committees, most recently the 2021 Legislative Committee.

Cowart was recently inducted into the South Carolina Apartment Association Hall of Fame. She is a passionate advocate for industry education, pets, and assistance animals. Cowart has a degree in the management of human resources and has been certified as an Adult Mental Health First Aid Instructor by the National Council for Mental Wellbeing.

REGISTRATION & CANCELLATION POLICIES

All employees of AAGD Member Companies can create a login to gain access to member benefits. To learn how to create a member login, click here.

You must be logged into your individual account to unlock Member or Apartment Academy rates and the invoice payment option. Non-members will receive the non-member rate and be required to submit immediate payment with a credit card.

Confirmation e-mails will be sent when registration is completed, but are not guaranteed to be sent due to incorrect emails, security filters, etc.

By registering for this event, you acknowledge that any photos or videos taken of you at the event can be used by AAGD in future publications, flyers, promos, web/social media postings, videos and other media concerning the event, without compensation to you.

Cancellation Policy:
All cancellations must be submitted in writing to the AAGD Education Department at least 24 hours prior to class. Written confirmation from the Education Department will be sent via e-mail. Substitutions are allowed, but ALL NO SHOWS WILL BE BILLED WITHOUT EXCEPTION. By registering for this program, you agree that you have read and understood the cancellation policy.