10:45 AM
60 Ideas in 60 Minutes
with IGNITER Lisa Trosien
Session Description:
Come learn the latest and greatest leasing, marketing, resident retention, staff motivation and customer service techniques that have been successfully utilized in the multifamily housing industry. From California to Florida and all states in between, the Apartment All Stars have seen what's working in our amazing industry, and Lisa is here to share it all with you in a power-packed session! You will walk away highly motivated and armed with the “best of the best” vetted ideas that have been tested and proven.
During this session attendees will learn:
- Highly successful techniques, ideas, and strategies in our industry
- How to implement ideas, strategies, techniques and more to create greater success at a company or property
Sponsored By:
MEET THE IGNITER:
Lisa Trosien
Certified Trainer, Speaker, Author, and Consultant
A frequent multifamily speaker for the National Multi-housing Council and other associations, Lisa began her career as a Leasing Professional, working part time to finance her undergraduate studies. After discovering how much she enjoyed leasing and the multifamily industry, Lisa decided to utilize her teaching degree by applying what she had learned to the industry that she had grown to love. A dedicated professional, Lisa has contributed to a variety of leasing programs throughout the United States. She also contributes to a variety of industry publications including Journal of Property Management, Multifamily Executive, Rent and Retain and pens her own column in NAA’s UNITS Magazine titled "On-Site Solutions”. Lisa is also a member of Professional Apartment Magazine’s Editorial Advisory Board. Lisa helps to advance our industry and its future leaders by lending her expertise and experience in resident retention, apartment leasing, apartment technology, maintenance and management.